Learn what channels are and how you can use them.
In Whispli, a channel is a way that an informant can submit information to you through a specific medium.
When you create a channel, the first step is to decide which medium you want the information submitted by. Currently, only a web or mobile-enabled form is available, but shortly live chat, anonymous email, and anonymous SMS will be rolled out.
After deciding on which medium you would like to use, you can then decide how you will receive the information submitted. For example, when you use a form, you can decide what questions an informant will fill in to help communicate their issue to you. The approach you use will differ based on the medium of communication you use.